First we took time to understand the unique nature of the role. In addition to in-depth discussions with the HR team, founding partner Simon Doogan spent some time on one of the ships, to get a feel for what it would be like to live and work onboard.
We then advertised the role.
“Initially we were amazed by the volume of responses we received,” comments Simon. “It seems lots of people are attracted by the idea of a glamorous life on the high seas. However the reality is not for everyone. We designed a screening process that would get past this initial excitement to verify whether applicants are really right for the job.”
Rather than psychometric testing, our screening for this role focuses on practical questions to determine each candidate’s aptitude, suitability and, crucially, their availability to go away for extended periods of time.
We pass the most promising candidates forward for a telephone interview with Carnival. A shortlist is then invited to go to the head office in Southampton to give a presentation and be interviewed by the fleet HR director. Those who pass through to the next stage have the opportunity to spend half a day on one of the ships when it next docks, to get a feel for the environment and confirm that it’s right for them.
Successful candidates then need to pass a medical, go through training and apply for visas for the countries they will be visiting. The preparation process can take two to three months. However, once in the role, they will become highly valued welfare specialists.